How long is the product warranty?
We have a 1-year limited warranty on all furniture items from date of manufacture. We will be happy to replace any missing or broken parts within this time period. A copy of the purchase receipt along with additional information is required; please note certain exclusions do apply. Please contact our customer service department at 877-884-3737 or email@example.com with any additional questions.
What standards do Suite Bebé collections meet?
All of Suite Bebé cribs meet and exceed the CPSC (Consumer Products Safety Commission) standards and are JPMA (Juvenile Products Manufacturers Association) certified.
What is a Lifetime Crib?
A Lifetime Crib is any Suite Bebé crib that converts into a toddler bed, day bed and then full-size bed with the additional purchase of a guardrail and conversion kit; available through the same online retailers where the cribs are sold.
What is a guardrail?
A guardrail is the rail used to convert any Lifetime Crib into a safe toddler bed. Complete instructions are included with each package. *We advise that the toddler rail is purchased with the crib as availability varies*.
What is a conversion kit?
A conversion kit is a rail system which can be used to convert the crib to a full-sized bed. We highly recommend use of bunkie board or low profile/regular box spring under the mattress with the conversion kit. *We advise that the conversion kit is purchased with the crib as availability varies*.
What is the best way to clean my Suite Bebé furniture?
Please refer our furniture care instructions listed here.
How do I order replacement parts?
Please contact our customer service department at 877-884-3737 or firstname.lastname@example.org